Last Updated: March 2025

Linebet Privacy Policy – How We Handle Your Personal Data

This policy explains what personal information Linebet collects when you use our platform, how we use it, who we share it with, how long we keep it and what your rights are. We've written it plainly because we think you deserve to understand it without needing a law degree.

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Quick Summary: Linebet collects personal data that is necessary to run your account, process payments, verify your identity and comply with our legal obligations. We do not sell your data to third parties for their own marketing purposes. You have the right to access, correct, or delete your data at any time by contacting us.

1 Who We Are

Linebet is an online sports betting and casino platform operating at linebet-jit.com, serving registered members in Pakistan. When this Privacy Policy refers to "Linebet", "we", "us" or "our", it means the entity operating the Linebet platform and responsible for the personal data you provide.

Linebet acts as the data controller in respect of the personal information you provide when registering and using our services. This means we decide the purposes for which your data is used and the manner in which it is processed. Where we engage third-party processors to handle data on our behalf – for example, payment processors or identity verification providers – we remain responsible for ensuring that your data is handled in accordance with this policy.

Questions about how Linebet handles your data can be directed to our support team at support@linebet-jit.com. We aim to respond to all privacy-related enquiries within 72 hours.

2 What Personal Data We Collect

Linebet collects personal data in several ways: information you provide directly when registering or using the platform, information collected automatically as you use our services, and information received from third parties such as payment processors and identity verification services.

Category Examples How Collected
Identity Data Full name, date of birth, CNIC number, nationality Registration form, KYC verification
Contact Data Email address, mobile number, residential address Registration form, account updates
Financial Data Easypaisa/JazzCash account numbers, bank account details, card last-four digits Payment processing, withdrawal requests
Betting & Gaming Data Bet history, deposit and withdrawal history, game session records, account balance Automatically from platform use
Technical Data IP address, device type, browser type, operating system, session duration Automatically via cookies and logs
Communication Data Support chat transcripts, email correspondence, feedback submitted When you contact our support team
Verification Documents CNIC copies, proof of address documents, selfies submitted for KYC When requested during account verification

Linebet does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health information or biometric data beyond what is strictly required for identity verification and age compliance purposes.

3 How We Use Your Personal Data

Linebet uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without obtaining your separate consent first.

3.1 Account Management

Your identity and contact data are used to create and maintain your Linebet account, verify your identity at registration and during KYC checks, manage account security and respond to account-related queries. This includes sending password reset emails, security alerts and account status notifications.

3.2 Payment Processing

Financial data is used to process deposits from Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers and Visa/Mastercard, and to process withdrawal requests to your nominated account. All transactions are denominated in Pakistani Rupees. Payment data is shared with the relevant payment processor only to the extent needed to complete the transaction.

3.3 Legal Compliance

Linebet is obligated to carry out Know Your Customer (KYC) and anti-money laundering (AML) checks. Your identity and financial data are used to meet these obligations, including screening against relevant watchlists and reporting requirements under applicable financial crime regulations.

3.4 Platform Improvement and Personalisation

Betting, gaming and technical data are used to understand how members use the platform, to improve performance and stability, and to personalise the experience where you have enabled this – for example, showing you cricket and PSL markets prominently if that is where your activity is concentrated.

3.5 Responsible Gaming

Linebet uses your betting history, deposit patterns and session data to support responsible gaming obligations. This includes identifying patterns that may indicate problem gambling and proactively reaching out to members who may benefit from our responsible gaming tools.

3.6 Marketing Communications

With your consent, we use your contact data to send promotional emails and SMS messages about Linebet offers, bonuses and new features. You can withdraw consent and unsubscribe at any time through your account settings or by contacting support. Withdrawing marketing consent does not affect other processing described in this policy.

3.7 Fraud and Security

Technical data including IP addresses, device identifiers and login patterns are used to detect and prevent fraudulent activity, unauthorised account access and abuse of Linebet's platform and promotions.

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4 Legal Basis for Processing

Linebet processes your personal data on the following legal grounds depending on the specific activity:

  • Contract performance: Processing your account data, payments and bet history is necessary to provide the services you signed up for when creating a Linebet account.
  • Legal obligation: KYC verification, AML screening and record-keeping are required by financial crime and anti-fraud regulations applicable to Linebet's operations.
  • Legitimate interests: Fraud prevention, platform security, platform improvement and responsible gaming monitoring are conducted on the basis of Linebet's legitimate interests, balanced against the privacy rights of members.
  • Consent: Marketing communications and optional personalisation features are processed only where you have provided clear consent, which you can withdraw at any time.

5 Who We Share Your Data With

Linebet does not sell personal data to third parties. We share data only in the circumstances described below and only to the extent necessary for the specific purpose.

5.1 Payment Processors

When you make a deposit or withdrawal, your financial data is shared with the relevant payment provider – Easypaisa, JazzCash, NayaPay, SadaPay or the relevant card scheme – to complete the transaction. These providers are independent data controllers in respect of the data they collect during payment processing and are governed by their own privacy policies.

5.2 Identity Verification Providers

Where third-party KYC services are used to verify your identity and CNIC, your identity documents and personal details will be shared with those providers solely for verification purposes. Providers are contractually bound to use the data only for this purpose.

5.3 Technology and Infrastructure Providers

Linebet uses third-party services for hosting, platform infrastructure, analytics and customer support tooling. These providers process data on Linebet's behalf under data processing agreements and are not permitted to use your data for their own purposes.

5.4 Legal and Regulatory Disclosure

Linebet may disclose your personal data to government authorities, law enforcement agencies or regulators where required by law or in response to a valid legal request. We will notify you of such disclosures where permitted to do so by law.

Cross-Border Transfers: Where data is transferred to infrastructure providers located outside Pakistan, Linebet ensures that appropriate contractual safeguards are in place to protect your data to an equivalent standard as required under Pakistani data protection principles.

6 How Long We Keep Your Data

Linebet retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and reporting obligations. The following general retention periods apply:

  • Account data is retained for the duration of your active membership and for 5 years following account closure, to satisfy AML record-keeping requirements.
  • Transaction and betting records are retained for a minimum of 5 years from the date of the transaction.
  • KYC documents are retained for 5 years following account closure or the end of the business relationship.
  • Support communications are retained for up to 3 years from the date of the conversation.
  • Marketing consent records are retained for as long as you hold an active account and for 2 years following any withdrawal of consent, to demonstrate compliance.
  • Technical and log data is typically retained for 12 months and then deleted or anonymised.

After the applicable retention period expires, data is securely deleted or anonymised in a way that means you cannot be identified from the remaining records.

7 Cookies and Tracking Technologies

Linebet uses cookies and similar technologies on its platform. A cookie is a small file placed on your device when you visit the site. Cookies allow the platform to recognise your device and maintain session state so you don't have to log in on every page. The types of cookies we use are explained below.

Most browsers allow you to refuse or delete cookies through their settings. Note that disabling essential cookies will affect your ability to use the Linebet platform normally.

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8 Your Data Rights

As a Linebet member, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at support@linebet-jit.com with the subject line "Data Rights Request". We will respond within 30 days.

Right of Access

Request a copy of the personal data Linebet holds about you, including what categories of data, why we hold it and who we've shared it with.

Right to Rectification

Ask us to correct any personal data that is inaccurate or incomplete. You can update most contact details directly through your account settings.

Right to Erasure

Request deletion of your personal data where we no longer need it and there is no overriding legal obligation requiring retention. Note that AML/KYC retention requirements may limit this right in some cases.

Right to Restriction

Ask us to limit processing of your data in certain circumstances – for example while a correction request is being resolved or where you contest our legal basis for processing.

Right to Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service. Applies to data you provided directly to Linebet and which we process on a consent or contract basis.

Right to Object

Object to processing carried out on the basis of legitimate interests, including direct marketing. Where you object to marketing processing, we will stop sending marketing communications immediately.

9 How We Keep Your Data Secure

Linebet takes data security seriously and has implemented a range of technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration.

  • All data transmitted between your browser or app and Linebet's servers is encrypted using Transport Layer Security (TLS/SSL).
  • Account passwords are stored in hashed form and are never accessible in plain text, including to Linebet staff.
  • Access to production systems containing member data is restricted to authorised personnel on a need-to-know basis and is subject to access logging and review.
  • Payment card data is handled by PCI-DSS compliant payment processors. Linebet does not store full card numbers on its own systems.
  • KYC documents are stored in encrypted form and access is logged and auditable.
  • Linebet conducts regular security reviews and testing of its platform infrastructure.

Despite these measures, no online platform can guarantee absolute security. If you believe your Linebet account has been compromised, contact our support team immediately so the account can be secured. Linebet will notify you of any data breach that is likely to affect your rights and interests in accordance with applicable law.

You also play a role in keeping your account secure. Use a strong, unique password, do not share your login details with anyone and log out when using shared devices. If you receive any suspicious communication claiming to be from Linebet, contact support to verify before taking any action.

10 Children and Underage Users

Linebet's services are strictly for adults aged 18 years and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the Linebet platform in any way.

Where Linebet discovers or has reason to believe that an account belongs to a person under 18, the account will be suspended immediately, all transactions will be reviewed and the account will be permanently closed. Any deposited funds will be returned to the originating payment account after investigation.

If you are a parent or guardian and believe a minor may have registered a Linebet account, please contact us at support@linebet-jit.com immediately with the account details so we can investigate and take action without delay.

11 Marketing Communications

Linebet sends marketing emails and SMS messages about promotions, bonuses, new features and upcoming events such as PSL season offers to members who have opted in to receive them. You can manage your marketing preferences at any time through your account settings under Notifications.

Where you have not opted in to marketing but are a registered member, Linebet may still send you essential service communications such as deposit confirmations, withdrawal notifications, security alerts, KYC requests and important policy updates. These are not marketing messages and cannot be unsubscribed from while your account remains active.

To unsubscribe from all marketing communications from Linebet, either use the unsubscribe link in any email you receive, update your notification preferences in your account settings, or contact support@linebet-jit.com. Unsubscribe requests are typically processed within 48 hours.

12 Changes to This Privacy Policy

Linebet may update this Privacy Policy from time to time. Changes will be posted on this page and the effective date shown at the top will be updated. Where changes are material – meaning they significantly affect how we collect, use or share your personal data – we will notify registered members by email or through an in-platform notification at least 7 days before the changes come into effect.

We recommend reviewing this policy periodically, particularly around the start of the PSL season when new features and promotions may result in new data processing activities. Continued use of the Linebet platform after any updated Privacy Policy has come into effect constitutes acceptance of the updated terms.

13 How to Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or want to raise a complaint about how Linebet has handled your personal data, please contact us through the following channels:

  • Email: support@linebet-jit.com (subject: "Privacy Enquiry")
  • Live Chat: Available 24/7 through your logged-in Linebet account
  • Response Time: Privacy enquiries are acknowledged within 24 hours and fully responded to within 30 days

Linebet takes all privacy complaints seriously and will work to resolve any concerns you raise in a fair and timely manner. If after contacting us you are not satisfied with our response, you have the right to raise the matter with the relevant data protection authority in your jurisdiction.


Your Data Is Safe With Linebet

Practical protections that make a real difference to Pakistani members every day.

End-to-End Encryption

Every connection between your device and Linebet's servers is encrypted with TLS. Your personal data, payment details and login credentials are protected from interception at every step.

No Third-Party Data Sales

Linebet does not sell your personal information to advertisers or data brokers. Your data is used only to operate your account, process payments and meet legal obligations – nothing more.

Secure KYC Handling

CNIC documents and selfies submitted for identity verification are stored encrypted and accessed only by authorised Linebet staff with a legitimate need. All access is logged and auditable.

PKR Payments Stay Private

Your Easypaisa, JazzCash and bank account details are shared only with the payment processor required to complete your specific transaction. Linebet never stores full account credentials on its own systems.

Full Control Over Your Data

Access, correct, download or delete your personal data at any time by contacting our support team. Marketing preferences can be managed instantly through your account settings without needing to contact anyone.

Clear Retention Limits

Linebet keeps your data only as long as legally required or operationally necessary. After retention periods expire, data is securely deleted or irreversibly anonymised so you cannot be identified from the records.

Join Linebet with Confidence

Now that you know how Linebet protects your data, create your free account and start betting on cricket, PSL, Andar Bahar and more – all in Pakistani Rupees with Easypaisa and JazzCash support and a 100% welcome bonus up to Rs 50,000 on your first deposit.